Free Delivery For Orders Over R650 - Boost your hair growth!
Effective Date: 11 July 2025
At Miracle Magic In Hair, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our brand—whether you visit our website, shop online, or engage with us on social platforms.
Information We Collect
We may collect and store the following information:
Personal Information: Name, email address, phone number, delivery address.
Order Details: Products purchased, transaction history, payment method (excluding sensitive payment data).
Website Usage Data: IP address, browser type, cookies, and activity on our site.
Social Interactions: Public information from social platforms when engaging with us.
Service Bookings: Hair type, product preferences, and appointment history.
How We Use Your Information
Your data is used to:
Improve our services, website experience, and product offerings
Process orders and deliver products
Confirm bookings and appointments
Provide customer support and communicate updates
Send marketing emails, promotions, or specials (with your consent)
Sharing Your Information
We do not sell your personal information. We may share your data only with trusted third parties that help us operate our business, such as:
- Payment gateways (e.g., PayFast, PayPal)
- Shipping and delivery providers
- Email marketing and customer service platforms
- IT and digital service providers (e.g., hosting and analytics)
These parties are required to maintain the confidentiality of your data.
Website Hosting and Design
This website is designed, managed, and maintained by our official digital marketing partner:
Iron Edge Design (Pty) Ltd
A creative digital agency focused on brand growth and online performance.
For more information, visit: https://ironedge.co.za/service/
Data Security
We implement appropriate security measures to protect your information, including secure platforms and restricted access to sensitive data. However, no system is completely immune, so we recommend using secure passwords and protecting your devices.
Your Rights
As a user, you have the right to:
- Request access to your data
- Correct or update your personal information
- Withdraw consent from marketing communication
- Request deletion of your data (where applicable)
To exercise these rights, contact us using the details below.
Cookies and Tracking
Our website uses cookies to personalize your experience, analyze traffic, and support marketing efforts. You can manage your cookie preferences via your browser settings.
Children’s Privacy
We do not knowingly collect information from children under 13. If we become aware that such data has been provided, we will delete it promptly.